References
The following sources include all peer-reviewed research, Organization Development studies, and documentation referenced across our Flourishing Life Arts Academy case studies and proof sections.
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Banerjee, A., Duflo, E., Goldberg, N., Karlan, D., Osei, R., Parienté, W., Shapiro, J., Thuysbaert, B., & Udry, C. (2015). A multifaceted program causes lasting progress for the very poor: Evidence from six countries. Science, 348(6236), 1260799. https://doi.org/doi:10.1126/science.1260799
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Bushe, G. R., & Kassam, A. F. (2005). When Is Appreciative Inquiry Transformational?: A Meta-Case Analysis. The Journal of Applied Behavioral Science, 41(2), 161-181. https://doi.org/10.1177/0021886304270337
Bushe, G. R., & Marshak, R. J. (2020). Social Construction and the Practice of Dialogic Organization Development. In The Sage Handbook of Social Constructionist Practice (pp. 298-309). SAGE Publications Ltd. http://digital.casalini.it/9781529736656
C40 Cities. (2021). Heidelberg - Becoming the World’s Largest Zero-emissions District. Cities100.https://www.c40.org/case-studies/cities100-heidelberg-becoming-the-world-s-largest-zero-emissions-district/
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Camp, A., Gast, A., Goldstein, D., & Weddle, B. (2024). Organizational health is (still) the key to long-term performance. McKinsey & Company, 1-15. https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/organizational-health-is-still-the-key-to-long-term-performance#/
Cascio, W., & Boudreau, J. (2011). Investing in people: Financial impact of human resource initiatives (Second ed.). Pearson Education.
City of Amsterdam. (2023). Circular Monitor Report.https://www.amsterdam.nl/en/policy/sustainability/circular-economy
Collington, V., & Fook, J. (2016). Instigating change through Appreciative Inquiry: A case study. International Journal of Higher Education Management, 3(1), 1-13. https://www.ijhem.com/details&cid=37
Credly. (2024). IBM — Top Credly Elite Issuer 2024 (badge scale). Retrieved August 30 from https://info.credly.com/ibm-top-credly-elite-issuer-2024?
Doughnut Economics Action Lab (DEAL). (2024). Doughnut Deals Dashboard.https://doughnuteconomics.org
ENGIE Impact. (2021). Kalundborg’s Eco-Industrial Park Transformed Waste into Savings Case Study. https://www.engieimpact.com/insights/eco-industrial-park-case-study-kalundborg
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Figari, A., & Sotés, J. (2015). Transforming the Energy Sector in Uruguay. https://transparency-partnership.net/system/files/migrated_document_files/20052015_energysector_uruguay_en.pdf
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Forrester Consulting. (2023, December). The total economic impact™ of Google Workspace–Cost savings and business benefits enabled by workspace. https://tei.forrester.com/go/google/workspace//docs/The-Total-Economic-Impact-Of-Google-Workspace.pdf?
Forrester Consulting. (2023, February). The total economic impact™ of google cloud vertex AI—Cost savings and business benefits enabled by google cloud vertex AI.https://services.google.com/fh/files/misc/2023forresterteivertexai.pdf
Frazier, M. L., Fainshmidt, S., Klinger, R. L., Pezeshkan, A., & Vracheva, V. (2017). Psychological Safety: A meta-analytic review and extension. Personnel Psychology, 70(1), 113-165. https://doi.org/https://doi.org/10.1111/peps.12183
Gallup. (2020). The Relationship Between Engagement at Work and Organizational Outcomes. https://media-01.imu.nl/storage/happyholics.com/6345/gallup-2020-q12-meta-analysis.pdf
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Gallup. (2024). State of the global workplace: The voice of the world’s employees. https://humaninvest.ro/wp-content/uploads/2024/06/state-of-the-global-workplace-2024-download-compressed.pdf
Geerts, J. M. (2024). Maximizing the Impact and ROI of Leadership Development: A Theory- and Evidence-Informed Framework. Behavioral Sciences, 14(10), 1-47. https://doi.org/https://doi.org/10.3390/bs14100955
Ghosh, H. (2024). Case studies of successful organizational development programs. (November 20). https://testlify.com/case-studies-of-successful-organizational-development-programs/
Gilpin-Jackson, Y. (2013). Practicing in the Grey Area between Dialogic and Diagnostic Organization Development Lessons from a Healthcare Case Study [Article]. OD Practitioner, 45(1), 60-66. http://0-search.ebscohost.com.library.alliant.edu/login.aspx?direct=true&db=bth&AN=90648292&site=ehost-live&scope=site
Gilpin-Jackson, Y., & Axelrod, R. H. (2021). Collaborative change engagement in a pandemic era & toward disruptive organization development practice. Organization Development Review, 53(2), 9-18.
Gilpin-Jackson, Y., & Crump, M. (2018). Practicing in the Grey Area Between Dialogic and Diagnostic Organization Development: Lessons from Another Healthcare Case Study [Article]. OD Practitioner, 50(4), 41-47. http://0-search.ebscohost.com.library.alliant.edu/login.aspx?direct=true&db=bth&AN=132099708&site=ehost-live&scope=site
Google. (n.d.). Guide: Understand team effectiveness (Project Aristotle page). Retrieved August 30 from https://rework.withgoogle.com/intl/en/guides/understanding-team-effectiveness?
Hastings, B. J., & Schwarz, G. M. (2019). Diagnostic and Dialogic Organization Development: Competitive or Collaborative Focuses of Inquiry? Academy of Management Proceedings, 2019(1), 10662. https://doi.org/10.5465/ambpp.2019.42
Hastings, B. J., & Schwarz, G. M. (2022). Leading Change Processes for Success: A Dynamic Application of Diagnostic and Dialogic Organization Development. The Journal of Applied Behavioral Science, 58(1), 120-148. https://doi.org/10.1177/00218863211019561
Heidelberg Climate Plan. (2024). Bahnstadt Performance Monitor. City of Heidelberg.
IBM Corporation. (2024). 2023 IBM Impact Report (ESG). (Learning hours, avg hours, Your Learning AI; global learner counts). https://www.ibm.com/downloads/documents/us-en/10a99803d62fd3a5
IBM Newsroom. (2024, April 11). IBM Releases 2023 Impact Report (press highlight of 11M+ learners). Retrieved August 30 from https://newsroom.ibm.com/2023-04-11-IBM-Releases-2023-Impact-Report
Inman, J., & Thompson, T. A. (2013, Winter2013). Using Dialogue Then Deliberation to Transform a Warring Leadership Team [Article]. OD Practitioner, 45(1), 35-40. http://0-search.ebscohost.com.library.alliant.edu/login.aspx?direct=true&db=bth&AN=90648288&site=ehost-live&scope=site
Interface Inc. (2020). Mission Zero / Climate Take Back Progress Report. https://www.interface.com
International Energy Agency. (2023). Digitalization and Energy Efficiency. https://www.iea.org/reports/digitalization-and-energy-efficiency
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J.D. Power. (2024, May 8). 2024 North America Airline Satisfaction StudySM—Press release https://www.jdpower.com/sites/default/files/file/2024-05/2024038%20N.A.%20Airline%20Satisfaction.pdf
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Morales, L. M. R. (2023). Finland's “Housing First” Policy successfully tackles long-term homelessness (2008–ongoing). https://www.sdg16.plus/policies/housing-first-policy-finland/
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National Academy of Engineering. (1997). The Industrial Symbiosis at Kalundborg, Denmark. In The Industrial Green Game (pp. 118–129). National Academies Press.
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National Statistics Bureau of Bhutan. (2022). Poverty Analysis Report 2022. https://www.nsb.gov.bt/wp-content/uploads/dlm_uploads/2022/12/PAR-2022-for-WEB.pdf
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Netflix. (2024). Netflix Culture — Freedom & Responsibility. Retrieved August, 29th, 2025 from https://jobs.netflix.com/culture
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Ortynsky, N. (2023). Factors facilitating the adoption of Wellbeing Budgets in New Zealand. Journal of Public Policy.https://doi.org/10.1017/S0143814X23000287
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Ortynsky, S., Farag, M., & Mou, H. (2025). Factors facilitating the adoption of wellbeing budgets in New Zealand: a case study with budget actors. Journal of Public Policy, 45(3), 449-473. https://doi.org/10.1017/S0143814X25000078
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Pavez, I., & Neves, E. (2023). Developing Teams in a Virtual Environment: A Generative Approach. The Journal of Applied Behavioral Science, 59(1), 177-181. https://doi.org/10.1177/00218863211053881
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Pettersson, A. (2025, August 1). Community-based leadership development: Why peer learning delivers 4.9× faster results. LeadersAdapt. https://www.leadersadapt.com/blog/community-peer-learning-leadership/
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Podolny, J. M., & Hansen, M. T. (2020). How Apple is organized for innovation: It’s about experts leading experts. Harvard Business Review(November–December 2020), 1-11. https://hbr.org/2020/11/how-apple-is-organized-for-innovation
Powley, E. H., Fry, R. E., Barrett, F. J., & Bright, D. S. (2004). Dialogic democracy meets command and control: Transformation through the Appreciative Inquiry Summit. Academy of Management Perspectives, 18(3), 67-80. https://doi.org/10.5465/ame.2004.14776170
Pregmark, J. E., Fredberg, T., Berggren, R., & Frössevi, B. (2023). Learning From Collaborative Action Research in Three Organizations: How Purpose Activates Change Agency. The Journal of Applied Behavioral Science, 59(4), 617-646. https://doi.org/10.1177/00218863231195909
Pulliam Phillips, P., & Phillips, J. J. (2018). Value for Money: Measuring the Return on Non-capital Investments, Analytics in Action (Vol. ROI Case Studies). ROI Institute. https://roiinstitute.net/wp-content/uploads/2017/12/Value-for-Money-Casebook-Vol.-1.pdf
Raworth, K., et al. (2020). The Amsterdam City Doughnut: A Tool for Transformative Action. Doughnut Economics Action Lab.
Schneider, H., English, R., Tabana, H., Padayachee, T., & Orgill, M. (2014, 2014/11/29). Whole-system change: case study of factors facilitating early implementation of a primary health care reform in a South African province. BMC Health Services Research, 14(1), 609-619. https://doi.org/10.1186/s12913-014-0609-y
Shaw, P. (1997). Intervening in the shadow systems of organizations: Consulting from a complexity perspective. Journal of Organizational Change Management, 10(3), 235-250. https://doi.org/10.1108/09534819710171095
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Southwest Airlines Co. (2019). Annual Report 2019—Letter to Shareholders. (“47th consecutive year of profitability” and 2019 operational metrics). https://d1io3yog0oux5.cloudfront.net/_f09198a9246c07dd054c0a32afb3a987/southwestairlines/db/950/9542/annual_report/LUV_2019_Annual%2520Report.pdf
Storch, J., & Nørgaard, J. (2020). Towards More and Better Welfare Through Dialogic Organization Development: The “We Figure It Out Together” project. International Journal of Collaborative-Dialogic Practices, 10(1), 1-23. https://ijcp.wordpress.com/wp-content/uploads/2020/10/ijcp-issue-10-p.-61-83-storch-and-norgaard-we-figure-it-out-together-english.pdf
Sweco Group. (2023). Comprehensive Approach to Industrial Symbiosis.
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Tonvongval, S. (2013). Impact of Transformational Leadership Development through Organization Development Intervention on Employee Engagement and Firm Performance: A Case Study. Social Research Reports, 25, 34 - 49. https://www.researchreports.ro/images/researchreports/social/srr_2013_vol025_003.pdf
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UNFCCC. (2020). Bhutan—Third National Communication (reaffirms neutrality; ≥60% forest).
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UNFCCC. (2021). Bhutan—Second Nationally Determined Contribution (carbon-neutral pledge; forest mandate). http://unfccc.int/sites/default/files/NDC/2022-06/Second%20NDC%20Bhutan.pdf
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Welsh Government. (2024). Future Generations Annual Well-Being Report 2024.https://www.futuregenerations.wales
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Work Institute. (2025). 2025 retention report: Employee retention truths in today’s workplace. Work Institute. https://info.workinstitute.com/hubfs/2025%20Retention%20Report/2025%20Retention%20Report%20-%20Employee%20Retention%20Truths%20in%20Todays%20Workplace.pdf
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World Bank. (2014, September 17). Bhutan has achieved significant reduction in poverty levels, says new World Bank report https://www.worldbank.org/en/news/press-release/2014/09/17/bhutan-poverty-report
World Bank. (2022, November 16). Costa Rica's Forest Conservation Pays Off. https://www.worldbank.org/en/news/feature/2022/11/16/costa-rica-s-forest-conservation-pays-off
World Bank. (2025). The World Bank in Bangladesh — Overview. https://www.worldbank.org/en/country/bangladesh/overview
Uruguay XXI. (2022). Uruguay is at the forefront in the use of renewable energy sources. https://www.uruguayxxi.gub.uy/en/news/article/uruguay-is-at-the-forefront-in-the-use-of-renewable-energy-sources/